Frequently Asked Questions

What terms of payments do you accept?

To ensure a seamless experience, we accept all major master cards / visa cards, Apple Pay, Google Pay and are also happy to offer you Happy Pay - did you know that with the Happy Pay - you can pay over two consecutive pay cheques all and it's interest free?

How can I ensure the right fit when purchasing apparel from Stylingo?

To ensure the right fit, we recommend consulting our sizing guide available on the product pages.

Our unisex apparel is designed to accommodate a variety of body types, and the sizing guide provides detailed measurements to assist in selecting the appropriate size.

What shipping options are available for orders placed at Stylingo?

Stylingo provides FREE shipping on all orders within South Africa.

We deliver to you, PUDO locker to locker (locker location of your choice) for easy collection.

Addresses outside of South Africa, we'll arrange your best delivery option.

We do not deliver to PO Boxes.

How long does it take for my order to be processed and delivered?

Orders are typically processed and delivered within major centres in South Africa between 3 to 5 business days and between 5 to 10 business days in out-lying areas.

However, during peak times, delivery may take longer.

If you have not received your parcel within 7 business days, please contact us for assistance.

What is Stylingo's return policy?

Stylingo's refund and exchange policy:

The item must be in an undamaged, and unused state. Stylingo clothing tags must still be attached to the product, and the product in its original packaging, accompanied by the receipt.
Please report any damaged or faulty products within 3 days of receiving your order to qualify for a return or refund.
The product must be returned to us within 7 days of taking delivery - return costs are for the purchaser's account.
Once the product has been received and inspected by our warehouse, and found to be in good order, your refund / exchange will be processed.
No returns or refunds on sale items

Can I track my order once it has been dispatched?

Yes, once your order has been dispatched, you will receive a notification containing your tracking number or the necessary collection information, allowing you to monitor the status of your delivery.

What should I do if I have a question that is not answered in this FAQ?

If you have additional questions or require further assistance, please do not hesitate to reach out to our customer service team on hello@stylingo.co.za.

We are committed to providing support and ensuring your satisfaction with your purchase.